The CEO of CELLMAT TECHNOLOGIES has approved this Quality Policy, which is intended to guide the way our organization and all its members develop and direct their activities, responsibilities, and relationships, aimed at meeting the needs and requirements of our customers and users, committing to best professional practice and providing products/services that meet their intended use. This approach considers the importance of understanding our stakeholders and swiftly and effectively addressing any risk situations. Our mission of “Cellular material development: design, formulation, characterization, and manufacturing. Implementation on an industrial scale” requires us to view quality as a fundamental strategy for achieving and sustaining our objectives.
At CELLMAT TECHNOLOGIES, we consider continuous improvement of the quality of our products/services and the satisfaction of our customers and stakeholders as core values. We integrate dialogue and understanding with our stakeholders into our governance strategies, incorporating their requirements and expectations as a cornerstone of our mission, vision, and values.
As part of CELLMAT TECHNOLOGIES CEO’s commitment and leadership, the necessary resources, responsibilities, and mechanisms have been provided to ensure the effective implementation, development, and commitment to the continuous improvement of a QUALITY MANAGEMENT SYSTEM, aligned with the requirements of the international standard ISO 9001:2015.
Our QUALITY MANAGEMENT SYSTEM is designed and implemented through concrete actions defined in policies, procedures, controls, and specific measures. It undergoes regular evaluations and reviews, with the following primary commitments:
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Quality and its improvement are the responsibility of all members of CELLMAT TECHNOLOGIES, starting with the CEO.
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Quality is achieved by planning, executing, reviewing, and improving the Management System, always keeping in mind the context of the organization, both internal and external.
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Quality is focused on satisfying all our stakeholders by committing the entire organization to meet their needs and requirements, including those related to climate change, as well as legal and regulatory requirements and the specific requirements of our products/services.
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The Quality of our products/services is based on the effectiveness of the Quality Management System, where preventing errors is a fundamental aspect, always striving for continuous improvement of our management system.
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Quality encourages us to pay close attention to technological developments and possible improvements that new technologies may offer us.
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Quality requires the participation and collaboration of everyone; therefore, this Policy is communicated to all CELLMAT TECHNOLOGIES personnel to ensure their knowledge and understanding.
To achieve these commitments, we have designed and approved specific objectives that are measured and evaluated periodically.